Refund policy

Refund Policy

When you shop at Rabadoza, we want the experience to feel clear, safe, and straightforward. If the item you ordered does not meet your expectations, you can find our return and refund terms below.

Right to return

You have 60 days from the date your order is delivered to request a return. This gives you enough time to review your purchase properly.

Conditions for accepting a refund

To qualify for a return, the item must:

  • be unused and in its original condition
  • include all original tags and packaging
  • show no signs of wear, use, or washing

We do not charge any handling or restocking fees.

How to report a return

To request a return, please contact us by email at info@rabadoza.com. In your message, include your order number and brief details about the item you would like to return. Our team will reply with the next steps.

Return shipping costs

The customer is responsible for the cost of returning the item. We recommend using a tracked or registered shipping service so you have proof of shipment and delivery.

Exchanges

If you would like to exchange an item for another size or model, please contact us by email. We will check availability and advise you on the best option.

Refund

Once your return has been received and inspected, your refund will be processed within 7 business days. Please note that your bank or payment provider may require additional time before the funds appear in your account.

Do you have any questions?

We are here to help. If you have any questions about a return, please contact us at info@rabadoza.com. The Rabadoza team will be happy to assist you.