FAQ
Frequently Asked Questions
What is Rabadoza?
Rabadoza is an online fashion store offering women’s clothing with a modern look for everyday wear. Our collection is created for customers who appreciate style, quality and the freedom to express their own taste.
How long does delivery take?
Orders are prepared for shipment within 1–2 business days. After dispatch, delivery usually takes 3–7 working days, from Monday to Saturday. In most cases, the total delivery time is 4–9 business days. Once your order has been shipped, you will receive a tracking number by email.
Do you offer free shipping?
Yes. We offer free shipping on all orders, with no minimum order value and no additional conditions.
Where do you ship orders?
At this time, we only ship within Ireland. Our focus is on serving customers locally.
What is your return policy?
You have 60 days from the date your order is delivered to request a return. To start the process, please contact us by email at info@rabadoza.com and you will receive further instructions.
How long does it take to receive a refund?
After the returned item has been received and checked, the refund is processed within 7 business days. The time it takes for the amount to appear may vary depending on your bank or payment provider.
Can I exchange a product?
Yes. If you would like to exchange an item, please send us an email at info@rabadoza.com. We will help you with the next steps.
What payment methods do you accept?
We accept the following payment methods: Visa, Mastercard, Maestro, Shop Pay, American Express Apple Pay and Google Pay. All payments are processed securely. All payments are processed securely.
Is my data secure?
Yes. Protecting personal and payment information is important to us. Rabadoza does not store sensitive payment data, and all transactions are handled through a secure payment process.
What should I do if my parcel has not arrived?
Please first check the tracking number included in your shipping confirmation email. If more than 7 business days have passed since dispatch and your parcel still has not arrived, contact us at info@rabadoza.com.
Can I change or cancel my order?
If your order has not been shipped yet, it may still be possible to change or cancel it. Please contact us as soon as possible after placing your order.
Do you have another question?
We are happy to help. You can reach us at info@rabadoza.com and we will get back to you as soon as possible.
